Whenever you see a message with ‘QuickBooks Error H505’ you should know that it occurs because of a problem in the hosting setup. As the error itself indicates, it is part of the H-code series in QuickBooks and is related to multi-user environments. One of the best things about QuickBooks is that it facilitates collaboration within your business since it allows many users to work on the same company file. However, this feature does not always run smoothly and can cause errors, like error H505, when users attempt to share company files across networks. If the hosting configuration settings are incorrect then you will not be able to access the file on an alternate computer especially if QuickBooks is not installed correctly. But thankfully this error can be fixed through some simple troubleshooting steps given in this article. You can also call the QuickBooks customer service phone number to get a more detailed overview of error H505 and what you can do to avoid it in the future.
Steps to solve QuickBooks Error H505
If you want to fix QuickBooks Error H505 and access company files in multi-user mode you can try any of the solutions mentioned below:
Solution 1: Verify the QuickBooks Hosting Process
The first thing you need to do is to check the QuickBooks server as host to see that there is only one computer where the hosting option is enabled. You can navigate to the ‘Utilities’ section and review the multi-user host access options. Select the ‘Stop’ option in order to leave only the host computer and take out the rest.
Solution 2: Change Settings for Firewall
You can follow the steps given below to make the necessary changes so that your Firewall does not block QuickBooks:
- Step 1: Open the control panel and go the Firewall settings
- Step 2: Edit the options to allow a program to run uninterrupted
- Step 3: Add QuickBooks to the Firewall exception list
- Step 4: Restart your computer so that the Firewall changes can be implemented
Solution 3: Edit Settings of QuickBooks Folder Location
Login to the hosting computer and create a new folder so that you can share it within your network. You should also edit the Windows access permissions in order to share company files.
Solution 4: Network Ports for QuickBooks to Transmit Data
The Windows firewall could block QuickBooks from accessing the internet thus causing error H505. To implement this solution you will have to go to the advanced settings on your computer and highlight the inbound rules. Create a new rule and select the correct port and TCP and switch the second radio button to specific local ports. Finally, select the radio button to allow connection and then click ‘Next’.
If none of the solutions given in this article fixes the problem and if you still find it difficult to access a company file that is on located on another computer you can call the QuickBooks Support Number and speak to a technical executive who will be able to guide you accordingly.